“The best part about my dental experience is the people, yet the facility is spectacular, cutting edge and all, but the people from top to bottom are truly outstanding.”
“I was on vacation and was having excessive pain in a tooth that I had recently had crowned at home. The pain was so severe that I was actually heading to Urgent Care because the pain was triggering anxiety attacks when I passed Dental Specialist. I walked in without an appointment; explained my situation and they got me in to see someone. Unfortunately they didn’t see anything specific but told me what they believed the issue to be and I made a follow-up appointment with my dentist at home. They gave me pain meds, an antibiotic and some anti-anxiety medications to help me and they literally were lifesavers.”
“I am leery about being ushered into services or work that I do not necessarily need. I am leery about being a stat versus seen as a person looking for professional care and consideration. I’m looking for a dentist who remembers me and has my best interests at heart when developing a Dr./Patient relationship. It is my hope that I have found this with Dr. Berger and Dr. Lillian. Their staff is sterling and is on the ball. Everyone is professional and nice without rushing. The dental hygienist does a very thorough cleaning without beating up my mouth. Their office manager truly does mean it when she says “talk to me…we can get this worked out!” Overall the level of expertise and care seems top notch and they seem interested in getting things done to the best of their abilities and to the patients satisfaction and well being! Yes I would recommend! Elizabeth in Chandler”
“They were amazing. No one else would of given me the customer service they gave me.”
“Sharon is the most helpful sweet hygienist, has always done a fabulous job making my teeth look good as well as making me feel comfortable and at ease. Will always come back to dental specialty associates, great work!”
“I currently went to the Dental Specialty Associates in Gilbert and I loved the experience. All of the staff members were friendly, courteous, and helpful. They did everything they could to give me a good environment for taking out my wisdom teeth in the future. DSA also helped my parents when it came to insurance and the payment plans. Overall, I would recommend anybody to come here for any dental problems.”
“I want to thank you for your follow up last week in getting me a copy my “Patient Ledger” and fielding questions. Also, I appreciate you advising me to use option “1” on your phone system during normal business hours to get a live person rather than leaving a message.
I want to extend my sincere appreciation for the dental treatment and customer service I received from Dr. Lilien.
Dr. Lilien did an outstanding job with a very difficult and complex wisdom tooth extraction that had been impacted for more than 41 years. His surgical skills were remarkable and I suffered no nerve damage.
Dr. Lilien’s surgical assistance, is totally amazing. She’s so caring and compassionate as demonstrated with her great listening skills. She takes the time to fully explain the surgical process and what’s to be expected during the recovery period, including the possibility of a dry socket.
Unfortunately I did experience a dry socket which can happen, however the customer service and follow up treatment I received was nothing short of outstanding! You understood the pain I was in and assisted by getting me a “rush” follow up appointment with Dr. Lilien at the Gilbert location this past Monday. Also, I want to thank Dr. Lilien for returning my “after hours call” on Sunday.
After receiving the dry socket treatment I’m feeling much better, with just mild discomfort and it’s thanks to all of you…Great job!!! I look forward to getting it repacked again tomorrow, so I can feel even better for this weekend.”
“I talked to a representative named Margaret from Dental Specialty Associate office. I just wanted to say what a treasure she is! I am so glad I was able to talk to her. She put me at ease about sending my daughters to you. It’s comforting to know that there are still real down to earth people out there who answer phones in person without a recording and really listen to one’s concerns. She was genuine. I want to thank you for the best experience I have ever had talking to a representative who is a true blessing. Margaret put the human back into the word humanity! She is patient and understanding. I owe her a big debt of gratitude.”
“Wow, The staff was very friendly and immediately helped me with any questions I had. I got my wisdom teeth extracted yesterday and the nurses and oral surgeon was very friendly and made everything run smooth! I mainly talked with the recetionist named Rhonda and she was outstanding, helped immensely, and one of the nicest ladies I have ever met. Would definitely recommend.Great place!”
“I have been going to Dental Specialty Assoc. for about 5 years; ever since I moved to the area. Each experience has been better than the last. I see Dr. Berger on a regular basis and have the utmost faith in him and his abilities. He truly is a perfectionist and there is no better place for a perfectionist, especially where your smile is concerned. Sadly, I was born with great teeth but not very good gums and as a result need work done on a regular basis. I recently had an old bridge that needed to be replaced. Dr. Berger created the most beautiful bridge and now I get many compliments on my smile. Not only is Dr. Berger wonderful but his hygienist Sharon is truly amazing and Kayla that works in the front office is always helpful and a pleasure to deal with, she goes above and beyond to make each visit a pleasure. It is hard to explain to people just how great my dentist is and get them to give this office and Dr. Berger a try, I do all the time but this seems like it might be the best way. I can assure you, if you give Dental Specialty Assoc. and Dr. Berger a try, you will not be disappointed.”
“This place is absolutely wonderful. My family and I have been happily coming here for many years now. We have had multiple procedures done including porcelain veneers which I absolutely love. All the dentists and hygenist are wonderful. I highly recommend!”
“The staff is very professional taking the time explain the procedure and options. I had a tooth extracted and the procedure went well. I would recommend them for any dental needs.”
“Excellent service! I had to have all four of my wisdom teeth taken out, while being awake. I was initially very nervous but the staff was so nice they quickly calmed me down. Might I add they have a rather attractive selection of staff too! 😉 When it came time, they numbed me and then it took ONLY 2 minutes and all four were out! I recovered normally and had no pain at all. I always recommend!”
“Me and my family have been visiting Dental Specialty Associations for almost the past 3 years. They have professional staff and have worked with me to give me the care I expect. I have had cleanings, crown work, and filling work and I am happy with the work done. I once had a sharp edge on a tooth after a procedure that I didn’t notice because my mouth was numb. I was able to get it quickly looked at without any hassle.”
“My wife and I had our first visit recently. This was a superb experience! Not only was it priced perfectly, but the service and environment were very welcoming! They told us exactly what needed attention instead of convincing us to spend more money then was necessary. We highly recommend this office!”
“I have had great care and treatments here. Everyone is friendly and thorough. Besides regular cleanings I have had a tooth removed, crown and implant. It is great being able to do this at one place. This is at the Val Vista office.”
“Dental Associates was a fine facility! Staff was nice and accommodating. The facility was very clean and pleasant. I went there for a tooth pull, and it was a painless experience. The nurse numbed me up good to where I felt nothing but a little pressure. Dr. (I believe it was Dr. Jillien) had my tooth out with no problem in approximately 90 seconds. There was not any post-treatments problems either. Overall, a great experience, and I would return.”
“If you’re looking for a friendly staff, aestically pleasing enviornment and great dental care then this is the dental office for you. I have been going here for some time now and I have found that they really put my needs first in every way possible. We all know it is not always the most fun thing to do (go to the dentist) but honestly they have really catered to me and my needs and made me feel comfortable.”
“Personnel provided great customer service and I left comfortable with any pain controlled.”
“Excellent staff … pain free and fast crown!”
“First impressions are important and so the front desk is a key part of the beginning of ones experience. The receptionist was very warm, friendly and answered any questions I had. After we were called back our assistant was also very friendly and explained in detail what was going to happen. She always had a smile. When the doctor came in, he was easy to talk to and explained exactly what the plan was going to be, why we should approach the problems a certain way and how it was going to be accomplished. He had a great bed side manner and came across very patient. I would recommend this office to any of my friends and family. ”
“I just love going to the dentist, said no one ever. And yet…after this morning’s visit to Dental Specialty Specialists on 40th St. and Camelback, I might be close to saying it. Not kidding. Know how some people are scared of clowns? ? I’m that way about dentists. Except, maybe not anymore. I don’t know. I do know that everyone was very pleasant, cheerful and even funny. When was the last time you went to the dentist and LOL happened? I experienced it today. So I had a full set of x-rays and a routine cleaning. A painless piece of cake. If Nicole is your hygienist, you hit the lottery. Yeah, yeah, I have to go back to fix a few problems, which were explained to me, along with my options and the respective costs. Decisions, decisions. In the meantime, if you need a dentist, make an appointment here. You’ll probably love them too.”
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